With Telecommunicator Week upon us, I would like to talk a little about these great heroes. Telecommunicator Week is April 12-18, 2020, and I would like each of them to know how much they are truly appreciated. These heroes that are hardly seen but always there with a calm voice to answer your call for help. We may not be able to celebrate in the usual manor, but I would like you to see these heroes the way I do daily. Behind those calm voices there lies an array of great people.

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Isaiah Buse has served as the publisher of the Houston Herald since 2023. He started with the organization in 2019, and achieved a bachelor's degree in business administration in 2023. He serves on the...